Cut Call Center Costs. Delight Every Customer.
A custom AI concierge for every trip in your catalog. Your team owns the dashboard from day one — create, pause, promote, and refine each trip's bot in the browser, no engineering tickets.
The Texting Parrot
Online
24/7
Always Available
<2s
Response Time*
1 per trip
Custom AI Concierge
*Estimates based on early prototypes and subject to change.
How It Works
From Your Website to a Live AI Concierge
Not a generic chatbot trained on your FAQ page. A structured knowledge engine that understands every trip in your catalog — and keeps itself current.
Crawl and Classify
We crawl your website and Claude Sonnet ranks every page for relevance. Content is classified into discrete catalog items — one per trip, one per product — automatically separated even when your site intermingles them.
Extract, Verify, Resolve
AI extracts structured fields — itineraries, pricing, cabin types, departure dates — with source provenance for every fact. When pages contradict each other, conflicts are flagged for your team to pick the authoritative answer.
Persona and Cross-Sell
Each trip gets its own AI concierge with a tuned persona — its own voice, behavior rules, and knowledge scope. Cross-sell to sister trips is a dashboard toggle with configurable relationship framing, not a prompt hack.
Promote, Operate, Evolve
Go live with a frozen production snapshot. Roll back in one click. Weekly recrawl keeps content fresh and deduplicates automatically. A self-healing watchdog recovers stalled jobs without human intervention.
Why Travel Companies Switch
One Concierge Per Trip. One Dashboard for Your Team.
One Custom Concierge Per Trip
Every trip in your catalog gets its own AI concierge — its own voice, its own knowledge, its own go-live moment. Cross-sell to sister trips is one click in the dashboard. Not a single generic bot stuffed with fifteen trips' worth of data.
Answers in Seconds, Around the Clock
While you sleep, every trip's concierge answers questions, builds buyer confidence, and moves travelers from "just browsing" to "take my money." 24/7 coverage, sub-2-second responses, no hold queues.
Self-Healing. Your Team in Control.
Reads your site on a schedule, recovers stalled jobs automatically, and surfaces fact conflicts and content gaps for your team to approve. Nothing changes without a human click — your designated admin owns the dashboard from day one.
Your team in control
You Own the Dashboard. We Own the Plumbing.
Designate an internal owner. Give staff scoped permissions. Create, pause, promote, archive trips — all in the browser, no engineering tickets.
Bots
Caribbean Highlights Cruise — Fall 2026
LIVEAlaska Glaciers Cruise — Summer 2027
LIVEMediterranean Spring 2027
DRAFTCaribbean Highlights — Fall 2025
PAUSEDPer-bot lifecycle. Pause, resume, promote, archive — no redeploy, no engineering ticket.
Role-based access — designate your internal owner, give staff scoped permissions, audit every change.
AI model flexibility
Pick the Right Claude Model Per Trip
Sonnet for nuanced answers. Haiku for high-volume FAQ at ~4× lower cost. Test both. Promote whichever wins.
Claude Sonnet
Top-tier reasoning
Flagship trips where nuanced answers matter. 1 reply = 1 credit.
Claude Haiku
Lightweight, fast, ~4× cheaper
High-volume FAQ traffic. 1 reply = 0.25 credits.
Test both, decide later
No vendor lock-in
Set the model per trip. A/B test. Promote whichever wins.
Both models are Anthropic's Claude family, delivered through AWS Bedrock — the same enterprise-grade plumbing in either case.
But Wait — It Gets Better
Know Exactly What Your Customers Want Before They Tell You
Most chatbots answer questions and forget. Ours turns every single conversation into actionable intelligence about your business.
147
Questions Today
96%
Answered
3
Content Gaps
Content Gap Detected
“Do you offer river cruises in Europe?”
Trending Theme
“Alaska departures” — up 240% this week
See What's Trending Before Your Competitors Do
Question themes are auto-clustered so you see demand spikes in real time. When "Alaska 2027" questions suddenly triple, you know exactly which trips to promote — while your competitors are still guessing.
Find the Holes in Your Content — Automatically
Every unanswered question is a lead slipping away. Content gap detection shows you exactly what to add to your site so the bot can close the next one. No more flying blind.
Turn Conversations Into Revenue Intelligence
Every chat is a free focus group. See which destinations, ships, and price points your audience actually cares about — straight from their own words, not a survey they'll never fill out.
Most companies pay thousands for market research. You get it free — from every conversation.
Start Your PilotIndustry-standard foundation
Built on the Same Plumbing as Netflix, Walmart, and Airbnb
No proprietary infrastructure. Every layer is a service your team can audit, replace, or get enterprise support for.
AWS
Same cloud as Netflix and Airbnb.
Anthropic Claude
Frontier AI, accessed through AWS Bedrock.
Clerk
Enterprise login & user management.
Stripe
Subscriptions, invoicing, metered usage.
Apify
Commercial web-crawling service.
Next.js / Vercel
Dashboard framework used by Walmart, Nike, TikTok.
CloudFront
Global delivery of the chat widget.
Design Partner Program
Help Shape What We Build Next
We're early. A small group of charter customers gets direct roadmap influence, shared-cost feature development at ~$650 per feature, and charter-cohort recognition — all with a direct line to the founder.
See how it works on pricing →Every Unanswered Question Is a Booking Walking Out the Door
Pilot on two trips, launch your full catalog, or join us as a design partner — your designated admin owns the dashboard from day one.